AI Insights helps you interpret the chart you already built. It explains what the data is showing and lets you ask focused follow-up questions in the same panel.
AI uses your current applied filters and chart setup (X axis, Y axes, aggregation, and breakdowns). If you change chart inputs, start with a fresh AI explanation.
- Build your chart in Chart Builder.
- Confirm the chart is loaded (not in loading state).
- Click Explain with AI in the chart header.
- Review the generated explanation in the AI panel below the chart.

After the first explanation is generated:
- Type your question in Ask a follow-up question....
- Click Send.
- Continue the conversation to drill into trends, outliers, or specific series behavior.
Good follow-up examples:
- Which provider changed most in this period?
- Is the spread narrowing or widening over time?
- Which corridor contributed most to the average shift?

Use Refresh when you want a newly generated explanation for the same chart context.
When you change filters or chart controls, the AI conversation is reset automatically so older answers do not mix with a new scenario.
If you intentionally changed the scenario, run Explain with AI again to create a fresh baseline.
AI actions are billable on credit-limited tiers:
- Initial Explain with AI request consumes 1 credit.
- Each follow-up Send message consumes 1 credit.
- If an AI request fails, the system attempts to avoid double charging through existing credit protections.
AI Insights depends on chart state and has hard guards:
- Chart data must exist.
- The chart scenario must be valid and loaded.
- AI is unavailable when the chart generates more than 12 series.
Reduce series count at the source: narrow date range, reduce breakdown dimensions, or tighten provider/corridor scope. Series toggles are visual controls and do not replace reducing chart complexity.

You may see an error in the AI panel when the service is unavailable or when chart context is not valid.
Try this in order:
- Confirm chart data is visible first.
- Reduce chart complexity if many series are present.
- Click Refresh.
- If errors continue, contact support and include the exact message shown in the panel.
| Tier | Availability | Key AI limitations |
|---|
| Free | Not available | Upgrade to Standard or higher to use AI Insights. |
| Standard | Available | Same AI limits; broader chart controls can still create over-limit series if too many breakdowns are selected. |
| Advanced | Available | Same AI limits; broader chart flexibility supports more complex analysis. |
| Enterprise | Available | Same AI limits; full chart flexibility means you should manage breakdown scope for best results. |